64 Landsborough Parade, Golden Beach 4551 07 5492 2822

Information about Best Practice Eyecare Ophthalmologist Sunshine Coast

Patient Information


Appointments

Our Sunshine Coast ophthalmology practice runs an appointment system that makes allowances for emergencies which sometimes punctuate our day.  Where possible emergencies are seen before patients with appointments. Urgent but non-emergency cases which are required to be seen that day are scheduled at the end of the morning or afternoon consulting sessions to minimise disruption to the pre-booked patients. Consultations at times may take considerably longer than anticipated as unscheduled procedures such as laser or pupil dilation may be necessary. Unfortunately, this means you may be kept waiting and we apologise if this inconveniences you.

Cancellations – if you are unable to attend your appointment please notify us as soon as possible so that we can make alternative arrangements.

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Your First Visit

At your initial consultation you will need to report to the reception desk so that your can have your relevant information entered into the computer data base. You will be asked to fill in a patient information sheet. Details we require include your Pension (or Veteran Affairs) and Medicare Numbers, Private health insurance details, any medical problems and your current medications.

You should bring your current eye drops/treatment and most recent distance (TV) and reading glasses. Glasses should also be brought to all subsequent visits.

You will have computerised testing for glasses conducted by the orthoptist or nurse and your visual acuity measured prior to seeing the doctor.

You may need to have dilating eye drops to enlarge the pupils. This may blur your vision and make you very sensitive to sunlight. It is advisable to bring sunglasses and have a companion to drive you. It can take an extra 30 minutes or more in addition to the consultation time so ALLOW AT LEAST 1½ HOURS FOR THE VISIT.

Fees

Best Practice Eyecare do not bulk bill, however, there is a reduced fee schedule for aged pensioners.

Fees are payable at the time of consultation by cash, cheque, EFTPOS, Mastercard or Visa. Some services attract charges that cannot be claimed from Medicare, however, you will be advised of this in advance. The receptionist will advise you at the time you book your consultation of the likely charges. Subsequent visits attract a lower fee than initial consultations.

To promote eye health for indigenous patients Dr Michael Karpa is taking on the RANZCO recommendations that ophthalmologists Bulk Billed the Medicare rebate for ophthalmology services provided by Best Practice Eyecare.

Please feel free to contact Dr Karpa and the friendly Best Practice Eyecare team on (07) 5492 2822.

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Privacy

Best Practice Eyecare adheres to the provisions under the Privacy Amendment (Private Sector) Act 2000. Therefore it is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Further information on this practices’ health information handling procedures can be obtained by request from the Practice Manager.

Best Practice Eyecare Ophthalmologists

Based on the Sunshine Coast, we provide ophthalmologist, eye care and surgical services of the highest standard. We treat and manage a wide range of eye conditions including cataracts, glaucoma and macular degeneration and more.

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